The Luxury Bee offers a 90 exchange policy. Exchanges must be shipped back and in their original condition as they were sent to you with all tags still attached. Once the exchange  is processed, new merchandise, if requested, will ship out within 72 hours. All Special Orders are final sale and not exchangeable or refundable. If items are returned after 90 days without clearance from The Luxury Bee, they will incur a 25% restocking fee.